PS5 Trophies not Loading, PlayStation 5 Trophies not Showing Fix

If your PlayStation 5 Trophies are not loading, don’t worry. Being an online service, everything you have stored on your PSN account requires a constant connection with the servers in order for it to be seen. However, in recent months, many players are experiencing a strange issue where their PS5 Trophies are not showing. Why is this happening, and is there a way to fix it? Here’s everything we know about this issue, with potential solutions.

PS5 Trophies not Loading, PlayStation 5 Trophies not Showing Fix (Credit: Eazybreezy105 via Reddit)

PlayStation 5 Trophies not Showing, PS5 Trophies not Loading Solution

If you are worried you’ve lost your PS5 Trophies because they are not showing, let us stop you right there. You should not worry because this is just a temporary issue. Hence, let’s not beat around the bush and cut straight to the chase. Namely, in the vast majority of cases, PlayStation will not display your trophy list because there are some issues with the PS Network, and your console is unable to communicate with Sony’s online services. Given that your Trophy information is stored on the cloud, if the console can not connect with the cloud servers, your PlayStation 5 trophies will not load.

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Therefore, the best thing you can do here is to simply wait until the developers fix the PSN issue. However, just in case you want to make sure that absolutely everything is okay on your side, you should perform some basic troubleshooting. Thus, without further ado, here’s what you can do.

Check Your Internet Connection

We know that it is a bit of basic advice, but given that PSN requires a constant internet connection, a solid and stable Internet connection is critical. Hence, make sure that your Internet is working correctly and without any interference. Check out other online games and see if they are working without any issues. If possible, always use an Ethernet cable instead of a WiFi network. Unstable WiFi networks are one of the prime reasons behind PSN issues.

Check PSN Server Status if PlayStation 5 Trophies Are not Showing

The next thing you need to do is ensure that PlayStation Network servers are up and running. Server overloading, DDoS attacks, and instability may occur. If there are server issues, that’s why your PS5 Trophies are not loading. You should wait and try again later.

Restart Your Network Device

Oftentimes, your Internet may have issues caused by your router. This can result in connection errors. Hence, your console will not be able to sync with the servers, resulting in the “PlayStation 5 Trophies not Showing” issue. To prevent this, you should power-cycle your router. To do this, follow these instructions:

Turn off your router.
Unplug it from an electrical outlet.
Leave it unplugged for around 2 to 5 minutes.
Plug it back in and turn it on.

Furthermore, you should factory reset your router from time to time. This will usually fix configuration errors and update your router firmware to ensure that your router has the latest bug fixes and instructions.

Power-Cycle Your Console if PS5 Trophies are not Loading

Sometimes, power-cycling your console might resolve any lingering issues caused by the system cache, such as the PS5 Trophies not Loading error. This will erase the console’s old cache. Here’s how to do it:

Switch off the console entirely.
Unplug it from the electrical outlet.
It should stay unplugged for around 2 to 5 minutes.
Plug the console back and turn it on.